﻿WEBVTT

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Ready to go? (Audience: yeah) Alright then!

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Hi everyone, I'm Julian. I'm from the University of the Bundeswehr in Munich. I am here presenting

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the work that our collaborative team has done over the past few years, especially involving

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Michael Koch, my direct supervisor, as well as the other three co-authors are from the

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HAW Hamburg, where they work on pretty similar topics. And we got together a few years

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ago to do some exciting collaboration on topics that I'm about to show you. We'll go a little

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bit into the past as well in this presentation.

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So, we want to look at hybrid work contexts. What role does

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automation play in experiments in data analysis? Historically, it's been mostly the case that

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researchers into work processes have relied heavily on ethnographic methods. So observations,

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diary studies, interviews, etc., etc., mostly qualitative methods. Our question was, can

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we use body tracking sensors or other automated means

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to gather long-term insight, and meaningful long-term insight at that,

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from professional contexts without requiring continuous researcher presence?

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That's a big motivation. We've heard some presentations today on

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long-term studies, and of course it becomes a lot easier

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to gather long-term data if you don't have to be there on location as a researcher all the time.

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So that's a question that led us to our

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project “Investigation of the honeypot effect

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on semi-public interactive ambient displays in long-term field studies.”

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That was the official project name, it went from 2021 to 2024.

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In case you're not familiar with the honeypot effect,

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it describes this effect where

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we have some kind of interactive installation, for example an interactive display

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or some other public device, and there's someone already standing there interacting

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with it, and thereby signaling interest

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as well as social acceptability for interacting with the device. It makes it a bit

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easier for others to join in, compared to when no one is interacting

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with the device. And there are these almost comedic situations where a crowd of people

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is standing in a big circle around the display, and no one dares to be the first one

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to interact. So we wanted to look at the honeypot effect,

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basically find out how does the honeypot effect arise

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with public screens, interactive public screens, in practice.

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The initial project was not focused on hybrid work contexts.

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That came a bit later.

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As you can see, 2024 is in the past,

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so we were supposed to deliver answers for this project.

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And the main question, can we use special sensors to do these

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long-term analyses to gather meaningful insight.

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The answer is “kind of”. What we found out when we

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started on this journey was that we spent way more

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time than we expected developing methods, developing tools

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during the time that we thought we would be generating answers.

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But we realized that we were one of very few teams

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worldwide doing this kind of work with body tracking sensors, and there basically were

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almost no tools, almost no methods to speak of, to look into

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the data. So we started basically from scratch and found

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ourselves making this face most of the time.

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To catch you up where you are,

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I should probably talk about what body tracking sensors are and what they do,

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because I assume not everyone is familiar with this topic.

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This will be boring for Thomas, because he has heard this three or four times... (Audience laughs)

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but for one, it's important to me to

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get everyone else caught up, to make sure you understand what we're talking about here.

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And also, he's the one who gave me 20 minutes for the presentation, so it's kind of his own fault. (Audience laughs)

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What do body tracking sensors do?

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You can imagine something like this. We have a photo here of a

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public interactive screen installation from one of our real deployments, in this case

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one from the Hamburg team, where an interactive screen showing

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some data relating to the teamwork processes

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in a software development company,

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I don't remember off the top of my head how many employees they have, I think it's in the triple digits,

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the screen sort of shows what's going on.

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One of our research focuses in

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Munich, we've been working on these screens for a

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long time, is

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fostering awareness

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and serendipity. So basically

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screens that

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passively show interesting things

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that are relevant to you as you walk past,

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that you can sort of pick up in passing

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without having to ask or to search for it, especially.

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This is something that

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matched with the interests of the Hamburg team,

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because they're trying to do something else.

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And what you see here on top of the screens is

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these Microsoft Kinect devices,

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that was the hardware in the

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Hamburg team's case,

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that are basically capable of

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doing a video recording, they're essentially

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optical cameras, and then on device

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do a transformation

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of the video signal into these

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sort of stylized, anonymized stick figures.

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They detect in the image

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where are humans,

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what are their current orientations, movements,

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and they get these

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movement data

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that you can then

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do other stuff with. For example,

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do live reactions,

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Kinect was originally a device used for gaming

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mostly, gesture detection in games.

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Or you can do what we did

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and record the data to look at it

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later, and analyze

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what sort of movements people do,

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when people enter or leave the scene,

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or how they interact in front of the screen.

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That was sort of our idea, if we could put

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these sensors on our screens,

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to get an idea of how people interact

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with them, how, for example, the

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honeypot effect arises, or how other things

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happen in these

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sorts of constellations.

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Because we're

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modern and digital

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and technology-based, I'm going to show you this

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live, here, on the

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PoseViz website.

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This is one of those

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3D recordings, an example

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that I recorded myself, with one of

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our sensors, so you can see me

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jump around, dance around,

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a little bit. And basically,

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this software for visualization

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is something that we had to

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implement from scratch. So this takes

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the recorded body tracking data,

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and you can play it back,

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see the movements that the person

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did, you can

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play it back from any perspective, you can

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zoom, you can

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have a variety of

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toggles for rendering that you can

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turn on and off.

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And this is where we had a technical outage

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at the conference, so it falls on

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post-conference Julian

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to show you some of the

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visualization toggles in

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the software that we have

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written. For example, the gaze estimation

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is one that I find

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particularly interesting.

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What you can see here is, based on

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the orientation of the head and the

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body, we perform a rough

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estimation of the

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person's eye direction,

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based purely on the body data.

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The second one that's interesting is

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the walking trajectories.

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You can see, especially if I scroll back

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to somewhere near the beginning,

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on the floor there is a two-dimensional

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projection of

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this recording's walking trajectory,

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where the position

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of the person is projected down

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and recorded, especially

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if we look at it from the top-down camera.

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We can

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see how a

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walking path

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for this specific recording

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emerges, can be extracted

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and can be quantitatively

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analyzed as

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one recording of many.

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OK, returning

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to my slides, you can see here

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once again the walking path

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recording

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that I just showed off,

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a 3D version as well as a

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2D projected down version

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that is suitable for

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data extraction and large-scale

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quantitative analysis.

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Indeed, this

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large-scale analysis of walking paths

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is something that we did as

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part of our larger project and which

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led to a separate publication.

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You can see in

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this visualization a

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large collection of walking paths

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in front of one

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real-world interactive screen

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deployment.

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In this view, the screen

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is at the bottom of

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the map, of the projection,

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and you can see this sort of cone

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shape showing the field of view

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of the sensor.

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What's obvious in this

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visualization is that

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there is a sort of

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cluster in the top

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left of the recording area,

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in this case where people just

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walked by the screen

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at some distance without ever

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interacting with it at all.

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What we did in this context was

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to combine similarity measures

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with clustering algorithms

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to investigate how

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we could extract these sort of patterns.

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For example, as

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we reduce the cluster

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size and increase the cluster

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count, you begin to

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see a reduction of

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the overall

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collection of walking paths

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down to a concentrated

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collection of

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similar paths

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that allow us to

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take a quantitative look

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at what

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walking paths in the vicinity of the screen

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are actually common, how common are they,

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what are

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similarities, what are interesting differences.

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So all in all,

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what are things that we managed to

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successfully measure through body

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tracking data? The walking paths

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were definitely a success story.

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I will say that we definitely

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did not exhaust the topic.

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There is potential, more

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work to be done there as well.

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But we made some significant inroads.

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Another thing that we successfully managed to

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detect was when we

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noticed in recordings

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that there was a

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recurring pattern

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of someone stopping in

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front of the screen and

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then in a certain rhythm

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moving their

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forearm, their hand, towards their face.

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And for a while that puzzled us

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what exactly was happening there

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until we realized that

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that must have been people who

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were visiting the nearby cafeteria and

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just stopped by the screen,

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in front of the screen, to use

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some of their break time to

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soak up information while

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sipping at the mug

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of their drink of choice.

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And to talk about how we approached this

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effect, I will hand it back to

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conference Julian.

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Yeah, what I wanted to add about the

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coffee mug effect, as we dubbed it, is

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that we had a student

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who was investigating this as a sort of project

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and he actually

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used a deep learning classifier

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for that. So that might be relevant

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to your work, Frederik. (Audience member: m-hm)

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To basically produce machine learning tools

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to identify these

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patterns in large quantities of data

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and not just body tracking data

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but video data. I think the

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challenges might be somewhat similar

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and it's definitely

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interesting work that happened there.

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So that's one of our success stories and

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the Honeypot effect was, uh,

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we investigated kind of, we were able to

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sort of put again

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patterns against the problem. We were able to see,

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to detect, for example,

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when someone stops at the screen and then

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within the next 10-20 seconds

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someone else stops also.

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We were able to see how often

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it does happen, how often it doesn't happen,

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how often someone just walks past without stopping,

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how often someone walks past and

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takes a look but doesn't stop

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and so on and so forth. We were able to do

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these quantitative analyses pretty well.

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However, it's a

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pretty big however,

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the main problem of this methodical

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approach is the wall of intent.

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The body tracking data does not show why

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people do what they do. We are not in

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people's heads. So

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we only have the observation.

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So for our

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current research, and this is basically the main

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thing that was in the position paper

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that I submitted, we tried

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to come up with a new framework

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to reintegrate the

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qualitative methods that we sort of

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in the COVID-induced

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haze sort of let fall by the wayside.

00:13:16.180 --> 00:13:18.180
And what

00:13:18.180 --> 00:13:20.180
you can see here on the right side

00:13:20.180 --> 00:13:22.180
is the body tracking and

00:13:22.180 --> 00:13:24.180
touch interaction data that we collected.

00:13:24.180 --> 00:13:26.180
The process for that, which

00:13:26.180 --> 00:13:28.180
goes sort of iteratively

00:13:28.180 --> 00:13:30.180
through data collection

00:13:30.180 --> 00:13:32.180
and data preparation. We have to do a lot

00:13:32.180 --> 00:13:34.180
of discarding of noise when

00:13:34.180 --> 00:13:36.180
actually no one is in front of the screen, for example.

00:13:36.180 --> 00:13:38.180
Exploration

00:13:38.180 --> 00:13:40.180
of the data. We did a lot of

00:13:40.180 --> 00:13:42.180
experimental visualization, checking of individual

00:13:42.180 --> 00:13:44.180
recordings to see what's going on.

00:13:44.180 --> 00:13:46.180
Feature extraction.

00:13:46.180 --> 00:13:48.180
Whenever we decided

00:13:48.180 --> 00:13:50.180
on specific elements that were interesting,

00:13:50.180 --> 00:13:52.180
we had to come up with a way, usually

00:13:52.180 --> 00:13:54.180
a bespoke way, to find

00:13:54.180 --> 00:13:56.180
applicable recordings and

00:13:56.180 --> 00:13:58.180
get the interesting segments.

00:13:58.180 --> 00:14:00.180
And then finally the data analysis

00:14:00.180 --> 00:14:02.180
to actually extract

00:14:02.180 --> 00:14:04.180
the insight we were able to

00:14:04.180 --> 00:14:06.180
gather. So the rough process

00:14:06.180 --> 00:14:08.180
just for the body tracking

00:14:08.180 --> 00:14:10.180
and other quantitative data.

00:14:10.180 --> 00:14:13.180
And to bring the qualitative data

00:14:13.180 --> 00:14:16.180
back in, our vision is

00:14:16.180 --> 00:14:18.180
to incorporate diary studies,

00:14:18.180 --> 00:14:20.180
especially for long-term

00:14:20.180 --> 00:14:22.180
examinations of professional environments,

00:14:22.180 --> 00:14:24.180
we think they are a very valuable tool,

00:14:24.180 --> 00:14:26.180
and also one where the

00:14:26.180 --> 00:14:28.180
researcher doesn't have to be continuously present.

00:14:28.180 --> 00:14:30.180
And so they pair fairly well

00:14:30.180 --> 00:14:32.180
in this long-term approach with

00:14:32.180 --> 00:14:34.180
our sensor-based

00:14:34.180 --> 00:14:36.180
data gathering methods.

00:14:36.180 --> 00:14:38.180
But also other context information.

00:14:38.180 --> 00:14:40.180
Stuff that was already on the

00:14:40.180 --> 00:14:42.180
display. We have logs of that.

00:14:42.180 --> 00:14:44.180
We have setting characteristics. What's going on

00:14:44.180 --> 00:14:46.180
on location?

00:14:46.180 --> 00:14:48.180
What's the weather like? Is there a vacation day

00:14:48.180 --> 00:14:50.180
currently? All these things sort of

00:14:50.180 --> 00:14:52.180
go into the behavior

00:14:52.180 --> 00:14:54.180
of people in front of the screen.

00:14:54.180 --> 00:14:56.180
The audience

00:14:56.180 --> 00:14:58.180
as well. And we have other qualitative

00:14:58.180 --> 00:15:00.180
data sources. Field notes from observations

00:15:00.180 --> 00:15:02.180
which would hopefully happen

00:15:02.180 --> 00:15:04.180
more again. As well as

00:15:04.180 --> 00:15:06.180
interviews and focus groups to

00:15:06.180 --> 00:15:08.180
get talking with

00:15:08.180 --> 00:15:10.180
people more again. We did some

00:15:10.180 --> 00:15:12.180
summative talks, discussions

00:15:12.180 --> 00:15:14.180
with employees of the software company.

00:15:14.180 --> 00:15:16.180
But we noticed pretty quickly

00:15:16.180 --> 00:15:18.180
that we need to be talking more.

00:15:18.180 --> 00:15:20.180
To actually learn more

00:15:20.180 --> 00:15:22.180
about things like the honeypot effect or other

00:15:22.180 --> 00:15:24.180
aspects of interaction

00:15:24.180 --> 00:15:26.180
with our tools.

00:15:26.180 --> 00:15:28.180
How people use these kinds of devices

00:15:28.180 --> 00:15:30.180
to for example interact with one another,

00:15:30.180 --> 00:15:32.180
with colleagues,

00:15:32.180 --> 00:15:34.180
and this company has an offshoot in Portugal

00:15:34.180 --> 00:15:36.180
that they collaborate with.

00:15:36.180 --> 00:15:38.180
And the way

00:15:38.180 --> 00:15:40.180
they sort of use these different tools

00:15:40.180 --> 00:15:42.180
to facilitate

00:15:42.180 --> 00:15:44.180
these interactions is something that we can

00:15:44.180 --> 00:15:46.180
only barely get at

00:15:46.180 --> 00:15:48.180
purely based on body tracking data.

00:15:48.180 --> 00:15:50.180
And crucially, by themselves

00:15:50.180 --> 00:15:52.180
neither of these halves are completely

00:15:52.180 --> 00:15:54.180
new. But we want to establish

00:15:54.180 --> 00:15:56.180
a synchronization mechanism

00:15:56.180 --> 00:15:58.180
in between them to

00:15:58.180 --> 00:16:00.180
get at the moments

00:16:00.180 --> 00:16:02.180
where these two ways

00:16:02.180 --> 00:16:04.180
of data gathering and interpretation

00:16:04.180 --> 00:16:06.180
can inform each other.

00:16:06.180 --> 00:16:08.180
For example we

00:16:08.180 --> 00:16:11.180
pretty often had the case that we

00:16:11.180 --> 00:16:14.180
had to travel either from an

00:16:14.180 --> 00:16:16.180
observation or some knowledge

00:16:16.180 --> 00:16:18.180
of some external event that we had

00:16:18.180 --> 00:16:20.180
to a specific recording.

00:16:20.180 --> 00:16:22.180
And we were able to look at that

00:16:22.180 --> 00:16:24.180
in our visualization software and see

00:16:24.180 --> 00:16:26.180
if anything interesting is happening there.

00:16:26.180 --> 00:16:28.180
Or the other way around

00:16:28.180 --> 00:16:30.180
we noticed a specific pattern,

00:16:30.180 --> 00:16:32.180
a specific anomaly in a specific recording,

00:16:32.180 --> 00:16:34.180
were able to do

00:16:34.180 --> 00:16:36.180
a check via timestamp

00:16:36.180 --> 00:16:38.180
or via other circumstances,

00:16:38.180 --> 00:16:40.180
is this something interesting? For example,

00:16:40.180 --> 00:16:42.180
I don't know, every

00:16:42.180 --> 00:16:44.180
Thursday at 11 there's suddenly a big

00:16:44.180 --> 00:16:46.180
group of people in front of the screen,

00:16:46.180 --> 00:16:48.180
but nothing in the official schedule

00:16:48.180 --> 00:16:50.180
says anything about Thursday at 11.

00:16:50.180 --> 00:16:52.180
It might be a motivation to ask

00:16:52.180 --> 00:16:54.180
the people what is going on at that time

00:16:54.180 --> 00:16:56.180
or is something interesting happening.

00:16:56.180 --> 00:16:58.180
So that's the sort of thing that we want to do.

00:16:58.180 --> 00:17:00.180
This is a future plan

00:17:00.180 --> 00:17:02.180
more or less,

00:17:02.180 --> 00:17:04.180
which I'm going to get at a little bit more

00:17:04.180 --> 00:17:06.180
here in my conclusions.

00:17:06.180 --> 00:17:08.180
The body tracking data on its own

00:17:08.180 --> 00:17:10.180
can be a rich source of descriptive

00:17:10.180 --> 00:17:12.180
observational insight.

00:17:12.180 --> 00:17:14.180
It doesn't take you very much

00:17:14.180 --> 00:17:16.180
further than that however.

00:17:16.180 --> 00:17:18.180
Observation of movement leaves intentions completely

00:17:18.180 --> 00:17:20.180
in the dark, and for what we've

00:17:20.180 --> 00:17:22.180
been able to do I think

00:17:22.180 --> 00:17:24.180
there's some interesting room

00:17:24.180 --> 00:17:26.180
for exploration

00:17:26.180 --> 00:17:28.180
of this quantitative way of looking at things.

00:17:28.180 --> 00:17:30.180
But we are currently more

00:17:30.180 --> 00:17:32.180
excited about the integration

00:17:32.180 --> 00:17:35.780
with qualitative methods for long term studies.

00:17:38.180 --> 00:17:40.180
Yeah, just said that. Future

00:17:40.180 --> 00:17:42.180
progress however will depend on

00:17:42.180 --> 00:17:44.180
pragmatic factors. What do I mean by that?

00:17:44.180 --> 00:17:46.180
I have a small confession to make to you.

00:17:46.180 --> 00:17:48.180
We kind of tricked you.

00:17:49.180 --> 00:17:52.180
When we were approached and asked

00:17:52.180 --> 00:17:54.180
if we wanted to submit

00:17:54.180 --> 00:17:56.180
something to this workshop,

00:17:56.180 --> 00:17:58.180
we didn't really have any original ideas,

00:17:58.180 --> 00:18:00.180
so we basically

00:18:00.180 --> 00:18:02.180
took a bunch of text from our

00:18:02.180 --> 00:18:04.180
rejected grant proposal

00:18:04.180 --> 00:18:06.180
and submitted it as a position paper. (Audience laughs)

00:18:06.180 --> 00:18:08.180
All this that I just said is something

00:18:08.180 --> 00:18:10.180
that we wanted

00:18:10.180 --> 00:18:12.180
to work on.

00:18:12.180 --> 00:18:14.180
Sadly the grant was rejected

00:18:14.180 --> 00:18:16.180
so this is currently up in the air

00:18:16.180 --> 00:18:18.180
if it's going to happen.

00:18:18.180 --> 00:18:20.180
We have said we are probably going to try again

00:18:20.180 --> 00:18:22.180
some time this year as time permits.

00:18:22.180 --> 00:18:24.180
If the DFG says yes

00:18:24.180 --> 00:18:26.180
then maybe this will happen

00:18:26.180 --> 00:18:28.180
over the next few years.

00:18:28.180 --> 00:18:31.180
If not, then I don't know. We'll see.

00:18:32.680 --> 00:18:36.680
Here are my email and social links if you want to get in touch.

00:18:36.680 --> 00:18:40.180
And this is a link to my website where you can find

00:18:40.180 --> 00:18:42.180
my position paper as a webpage,

00:18:42.180 --> 00:18:44.180
that's a little easier to read than the

00:18:44.180 --> 00:18:46.180
PDF version.

00:18:46.180 --> 00:18:48.180
You can also find these slides there.

00:18:48.180 --> 00:18:52.180
We are currently basically on that site.

00:18:52.180 --> 00:18:54.180
Here. It looks like this.

00:18:54.180 --> 00:18:56.180
And you will also hopefully,

00:18:56.180 --> 00:18:58.180
if the recording is salvageable,

00:18:58.180 --> 00:19:02.180
find an audio recording to connect to the slides

00:19:02.180 --> 00:19:04.180
there some time next week

00:19:04.180 --> 00:19:06.180
when I get around to it.

00:19:06.180 --> 00:19:08.180
Thank you!
